The Spa at Mandarin Oriental, New York
Review Analysis
“Known for spa, massage, facial, body scrub, yoga wellness. Praised for patient care, clean facility, comfortable atmosphere”
Services
Atmosphere & Ambience
Staff & Service
What Patients Say on Google
Featured testimonials from Google reviews
Christita L
I took my friend for a spa day for her birthday. Everyone was incredibly helpful and friendly the second we walked into the hotel. I loved the relaxation room. The treatments were wonderful. I highly recommend the body scrub to help with dry skin. My skin is incredibly soft. Kathryn was my therapist and Forest was my friend's. They were both wonderful. I highly recommend requesting them. I had a small issue with administrative part. I filled out my wellness intake form weeks before the appointment. My friend filled out her form the morning of. For some reason, they transferred all the services under her name including the bill. I was treating her for her birthday. They managed to butcher my name and was called the wrong name throughout my appointment. A little frustrating to have to correct everyone when I was the one who arranged the appointments.
Adriane Santos
We had a PHENOMENAL experience at the Spa at Mandarin Oriental! We booked the 'VIP Couples Escape' in the VIP Spa Suite and thought it was worth every penny. The private suite had two massage beds, a private waterfall shower, a day bed, and a separate seating area. Would recommend coming an hour before your treatment time to fill out forms and enjoy the relaxation room and the heated hydrotherapy pool. The facilities were incredibly clean, the staff was kind and attentive, and the quality of the treatments were a 10/10. We plan on making this an annual visit!