The Dermatology Specialists - Kips Bay
Dermatologist

The Dermatology Specialists - Kips Bay

starstarstarstarstar4.5(500+ reviews)
location_on247 E 28th St, New York, NY 10016
radar

Quality Score

Six patient-experience factors scored from The Dermatology Specialists - Kips Bay's Google reviews on a 0–100 scale. Each factor measures what patients consistently mention about their experience.

855994505050SkillCleanServiceEquipmentTrustPrice

Higher is better · 0–100 scale

neurologySkill & Expertise85
sanitizerCleanliness59
volunteer_activismService Attitude94
precision_manufacturingEquipment & Technology50
verified_userTrust & Integrity50
paymentsPrice Reasonableness50

trending_upStandout Strengths

Service Attitude (94)

Staff are repeatedly described as friendly, attentive, and accommodating.

Skill & Expertise (85)

Patients consistently describe clinicians as skilled, expert, and experienced.

trending_downAreas to Watch

Price Reasonableness (50)

Pricing is sometimes perceived as high relative to the experience delivered.

Trust & Integrity (50)

A few reviews question transparency or feel pressured into treatments.

analytics

Review Analysis

Known for dermatology, laser therapy. Praised for professional, clean facility, friendly staff

spa

Services

dermatology3 reviews
laser therapy1 review
deck

Atmosphere & Ambience

clean facility1 mention
diversity_3

Staff & Service

professional3 mentions
friendly staff1 mention

About

The Dermatology Specialists (TDS) is NYC's largest dermatology group with 25+ locations across New York City, Brooklyn, Queens, Bronx and Long Island. Our offices are open 7 days a week until 7pm and we accept most health insurance plans. We combine the sophistication of cutting-edge medicine with the careful attention and intimacy of a down-to-earth, neighborhood doctor. Patients experience personalized care that reflects the TDS philosophy of bringing authenticity and comfort into traditionally clinical medical spaces.

What Patients Say on Google

Featured testimonials from Google reviews

Reid G.

Reid G.

Local GuideGoogle Review
starstarstarstarstar

Just had skin check-up as a new patient. The complete process was flawless. From the initial call, the text followup, the exam, and the checkout. My doctor, Angelica Peacock, was excellent. Knowledgeable, communicative, caring, and responsive. Also her assistant, Yahya, was very good.

calendar_today2025-12-24T13:40:01210 reviews443 photos
Flagging-Crap-Services

Flagging-Crap-Services

Google Review
starstarstarstarstar

Totally unreachable and an incompetent front desk -- if you don't want to spend your life waiting for a call back or trying to get the smallest thing done, stay away. A) When you call, you're forced to speak to an AI robot named Anna. B) If you manage to get through that, you're routed to a central call center -- not the actual office -- and they just "take a message." After that, you're left hoping someone calls you back... which they don't. I was guaranteed a 2-week turnaround to get my medication authorized for treatment. I had to micromanage an entire process. No one called me after a week. When I followed up, they said they'd call me back -- they never did. It later turned out the pharmacy needed additional information, and no one bothered to notify me and tell me to provide it and that this was to delay the process. Then, when everything finally went through, the office called me the day before my appointment to move my time. I luckily managed to squeeze it between meetings -- only for the appointment to start almost an hour late and completely disrupt my day. An absolute disaster. Save yourself and find a different place.

calendar_today2025-12-02T18:57:122 reviews0 photos

Rating Breakdown

5star
510
4star
33
3star
15
2star
12
1star
55
Dissatisfaction Risk8.8% · Elevated
The Dermatology Specialists - Kips Bay | Skincare and Aesthetic NYC