The Dermatology Specialists - Hell's Kitchen
Review Analysis
“Known for dermatology, spa, acne treatment, botox, laser therapy. Praised for friendly staff, professional, clean facility”
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Atmosphere & Ambience
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About
The Dermatology Specialists (TDS) is NYC's largest dermatology group with 25+ locations across New York City, Brooklyn, Queens, Bronx and Long Island. Our offices are open 7 days a week until 7pm and we accept most health insurance plans. We combine the sophistication of cutting-edge medicine with the careful attention and intimacy of a down-to-earth, neighborhood doctor. Patients experience personalized care that reflects the TDS philosophy of bringing authenticity and comfort into traditionally clinical medical spaces.
What Patients Say on Google
Featured testimonials from Google reviews
Tim R
I chose The Dermatology Specialists - Hell's Kitchen because they had an earlier appointment available than Advanced Dermatology. While the treatment itself was completed, my experience with pricing, billing transparency, customer service, and payment practices was disappointing. According to my insurance Explanation of Benefits, The Dermatology Specialists - Hell's Kitchen billed $300 for a standard office visit, compared with $138.22 billed by Advanced Dermatology for a similar visit. They also billed $300 for CPT 17110 and an additional $100 for CPT 11056, which my insurance did not cover, leaving me responsible for $100 plus a $15 copay. What surprised me most was the $100 charge for CPT 11056 (corn and callus trimming). After reviewing the billing code and researching the procedure, I learned it is generally a routine treatment involving removal of thickened dead skin tissue. I understand that medical pricing varies between providers, but I was surprised that this service generated the largest out-of-pocket charge of the visit. The billing process was equally frustrating. On May 21, I received an automated email stating that my card on file would be charged the following day. I immediately contacted the billing department to discuss the charge, but had difficulty obtaining basic claim information and was repeatedly redirected between departments. When I finally reached the local office, I was told the pending charge could not be paused. At this point, this is no longer about the money--the balance has already been paid. I am sharing my experience because I believe prospective patients should understand the pricing, billing, and automatic payment practices before making an appointment. Had I known these costs and billing procedures in advance, I likely would have waited for an appointment elsewhere. Based on my overall experience, I cannot recommend The Dermatology Specialists - Hell's Kitchen. The medical care was completed, but the combination of significantly higher charges, lack of billing transparency, difficulty obtaining assistance, and short-notice automatic billing practices outweighed the convenience of getting an earlier appointment. If you choose this practice, I strongly recommend requesting detailed pricing estimates in advance and carefully reviewing payment and billing policies before receiving treatment.
NYC Consultancy
Nope. They changed my appointment with the MD to someone who is not a doctor and notified me via text 2 hours before an early morning appt - not even a call. I showed up anyway bc I thought they couldn't possibly change my appointment when I'm already on my way. AVOID THIS OFFICE! Dr Yousefi is fantastic but this location is disorganized. Receptionist is not very friendly and she seems annoyed to be doing her job. She's got her back to patients most of the time, making you feel like you're bothering her for showing up for your appt.