STEPSOUL SPA
Massage spa

STEPSOUL SPA

starstarstarstarstar4.7(30+ reviews)
location_on475 9th Ave, New York, NY 10018
radar

Quality Score

Six patient-experience factors scored from STEPSOUL SPA's Google reviews on a 0–100 scale. Each factor measures what patients consistently mention about their experience.

598559504177SkillCleanServiceEquipmentTrustPrice

Higher is better · 0–100 scale

neurologySkill & Expertise59
sanitizerCleanliness85
volunteer_activismService Attitude59
precision_manufacturingEquipment & Technology50
verified_userTrust & Integrity41
paymentsPrice Reasonableness77

trending_upStandout Strengths

Cleanliness (85)

The facility is frequently praised for being clean, hygienic, and well-maintained.

Price Reasonableness (77)

Patients feel treatments are fairly priced and offer good value for money.

trending_downAreas to Watch

Trust & Integrity (41)

A few reviews question transparency or feel pressured into treatments.

Equipment & Technology (50)

Little mention of advanced or modern equipment, suggesting a more basic setup.

analytics

Review Analysis

Known for massage, spa, body scrub. Praised for comfortable atmosphere, clean facility, affordable

spa

Services

massage49 reviews
spa1 review
body scrub1 review
deck

Atmosphere & Ambience

comfortable atmosphere8 mentions
clean facility4 mentions
diversity_3

Staff & Service

professional1 mention
sell

Value

affordable2 mentions

About

Step Soul Spa supplies back rub /muscle therapy/ foot rub/ facial

What Patients Say on Google

Featured testimonials from Google reviews

Sam Ridley

Sam Ridley

Local GuideGoogle Review
starstarstarstarstar

Wow was so lucky to step into this place and have my soul nourished by Steven! Very grateful for his hands-on care. Best foot massage ever! Amazing price too for 35 an hour. The hot stones at the end are the perfect icing on the stepsoul cake! Many blessings to you and the team!

calendar_today2026-04-06T22:54:27175 reviews322 photos
Price assessment: Great price
$35 one hour body massageBuilding entrance with green awning
Lily Chapin

Lily Chapin

Local GuideGoogle Review
starstarstarstarstar

Was able to book an appointment for the same night (within 10-15 mins actually) and the experience was lovely. 30 minute foot & 30 minute back rub. It included hot stones and towels and was lovely and zen. A very minimal place but service was excellent and it was exactly what I needed. Highly recommend!

calendar_today2026-06-03T02:26:0111 reviews5 photos
Price assessment: Great price

Rating Breakdown

5star
48
4star
3
3star
1
2star
1
1star
2
Dissatisfaction Risk3.6% · Moderate

Review Keywords

foot massage(25)back massage(7)hot stone(4)hot towels(2)late hours(2)affordability(2)opening specials(2)welcoming people(2)rude(2)relaxing atmosphere(6)