SPENCER'S
Quality Score
Six patient-experience factors scored from SPENCER'S's Google reviews on a 0–100 scale. Each factor measures what patients consistently mention about their experience.
Higher is better · 0–100 scale
trending_upStandout Strengths
Service Attitude (100)
Staff are repeatedly described as friendly, attentive, and accommodating.
Skill & Expertise (77)
Patients consistently describe clinicians as skilled, expert, and experienced.
trending_downAreas to Watch
Trust & Integrity (50)
A few reviews question transparency or feel pressured into treatments.
Equipment & Technology (50)
Little mention of advanced or modern equipment, suggesting a more basic setup.
Review Analysis
“Known for massage, facial, spa. Praised for comfortable atmosphere, friendly staff, patient care”
Services
Atmosphere & Ambience
Staff & Service
Value
About
SPENCER'S is a luxury day spa located in Soho, New York.
What Patients Say on Google
Featured testimonials from Google reviews
Victoria Embers
One of the best massages I've had in my life. Staff are super warm, friendly, welcoming, and helpful. Upon entering they give you water and tea and a warm towel for your hands. The waiting room is gorgeous and from the second you walk in, you feel at peace. Been super stressed lately and I feel like a new person after their services. 100000/10 would recommend to anybody!
Natalie Paul
My favorite spa in the city. I go every 2-3 weeks to see a specific massage therapist (I'm gatekeeping her name since she's already hard to book!), but you'll definitely find your favorite therapist here. The monthly membership makes it easy to come back, and they have promos and flash sales to look forward to. I have to travel 50 mins to get here from South Bronx and it's worth it every single time
