Spa SoNo
Day spa

Spa SoNo

starstarstarstarstar2.1(Under 30 reviews)
location_on596 Westport Ave, Norwalk, CT 06851
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Review Analysis

Known for facial, spa, laser therapy, massage, anti-aging. Praised for professional, comfortable atmosphere

spa

Services

facial8 reviews
spa4 reviews
laser therapy4 reviews
massage2 reviews
anti-aging2 reviews
deck

Atmosphere & Ambience

comfortable atmosphere2 mentions
diversity_3

Staff & Service

professional4 mentions

About

Spa SoNo is a massage and facial spa with a Master Esthetician and Massage Therapist. New cutting edge technology combined with ancient therapies. You will receive the best the industry has to offer. Spa SoNo is conveniently located in The Waypointe Building in the SoNo area of Norwalk. The Waypointe building offers free parking and your choice of excellentr restaurants. Brand New Services Coming this Spring!!!!!! 2020

What Patients Say on Google

Featured testimonials from Google reviews

Clinton Barnes

Clinton Barnes

Google Review
starstarstarstarstar

Received this as a gift. The first time i got a message stating that my appt was canceled due to a family emergency which i can understand . The 2nd time my appointment was canceled because something came up. I take time from work .i also dont appreciate getting a call the day of my visit . So unprofessional KARA.

calendar_today2021-02-03T15:01:493 reviews0 photos
Negative: Communication, Professionalism
Seemein Syed

Seemein Syed

Local GuideGoogle Review
starstarstarstarstar

Absolutely unprofessional. On the day of my massage (after having arranged for a baby sitter), I received a text from the spa that my appt is cancelled due to a "family emergency." I was understanding, considering the difficult times, and texted back to inquire if there is an opportunity to reschedule. I received no response and it's been over a month now. I think this establishment uses Groupon as an ad platform and they do not care to follow through.

calendar_today2020-12-30T18:32:1648 reviews0 photos
Negative: Communication, Quality, Professionalism

Rating Breakdown

5star
2
4star
0
3star
0
2star
0
1star
5
Dissatisfaction Risk71.4% · High