SkinCareLab
Spa

SkinCareLab

starstarstarstarstar3.3(Under 30 reviews)
location_onFloor 3, 568 Broadway, New York, NY 10012
radar

Quality Score

Six patient-experience factors scored from SkinCareLab's Google reviews on a 0–100 scale. Each factor measures what patients consistently mention about their experience.

505968595050SkillCleanServiceEquipmentTrustPrice

Higher is better · 0–100 scale

neurologySkill & Expertise50
sanitizerCleanliness59
volunteer_activismService Attitude68
precision_manufacturingEquipment & Technology59
verified_userTrust & Integrity50
paymentsPrice Reasonableness50

trending_upStandout Strengths

Service Attitude (68)

Staff are repeatedly described as friendly, attentive, and accommodating.

Cleanliness (59)

The facility is frequently praised for being clean, hygienic, and well-maintained.

trending_downAreas to Watch

Price Reasonableness (50)

Pricing is sometimes perceived as high relative to the experience delivered.

Trust & Integrity (50)

A few reviews question transparency or feel pressured into treatments.

analytics

Review Analysis

Known for plastic surgery, general surgery, facial, cyst removal, laser therapy. Praised for patient care, professional, comfortable atmosphere

spa

Services

plastic surgery2 reviews
general surgery2 reviews
facial2 reviews
cyst removal1 review
laser therapy1 review
deck

Atmosphere & Ambience

comfortable atmosphere1 mention
clean facility1 mention
diversity_3

Staff & Service

patient care3 mentions
professional1 mention

What Patients Say on Google

Featured testimonials from Google reviews

ANDREA REYES

ANDREA REYES

Google Review
starstarstarstarstar

I went to this appointment for consultation about a cyst removal and the doctor scheduled me for another appointment to actually remove it. The appointment was today and I received a call an hour before it was scheduled for them to tell me the Dr. Lauren Strazzulla actually doesn't typically do this and I should find a plastic surgeon. Even though she looked at it and told me she could remove it. I just needed a very small cyst removed from my skin behind my ear, I do not think this is something that a plastic surgeon should do (which is likely not covered by insurance). I feel this was a huge waste of time and bad advice from the doctor when I saw her - she could have told me to go to someone else instead of scheduling me. I planned my whole day around the procedure and it was extremely unprofessional to wait until 1 hour before to tell me they didn't have enough time (because they had booked me for another type of procedure for some reason?) and then they said actually she can't do it at all. Sadly it was a waste of my time and money.

calendar_today2024-10-17T18:23:153 reviews0 photos
Scott Menchin

Scott Menchin

Google Review
starstarstarstarstar

Beware. I paid out of pocket to get rid of a vein in my nose. All the information online says it can take between one to four sessions. After two sessions this Doctor decide I had enough unless I wanted to pay for more session. The rules and pricing were changed along the way and it felt really sleazy. STAY AWAY!!!

calendar_today2025-02-13T15:08:263 reviews2 photos

Rating Breakdown

5star
6
4star
1
3star
0
2star
0
1star
5
Dissatisfaction Risk41.7% · High