Sheepshead Bay Surgery Center
Quality Score
Six patient-experience factors scored from Sheepshead Bay Surgery Center's Google reviews on a 0–100 scale. Each factor measures what patients consistently mention about their experience.
Higher is better · 0–100 scale
trending_upStandout Strengths
Service Attitude (100)
Staff are repeatedly described as friendly, attentive, and accommodating.
Skill & Expertise (68)
Patients consistently describe clinicians as skilled, expert, and experienced.
trending_downAreas to Watch
Equipment & Technology (32)
Little mention of advanced or modern equipment, suggesting a more basic setup.
Price Reasonableness (50)
Pricing is sometimes perceived as high relative to the experience delivered.
Review Analysis
“Known for general surgery. Praised for professional, clean facility, patient care”
Services
Atmosphere & Ambience
Staff & Service
What Patients Say on Google
Featured testimonials from Google reviews
Patrick Kwan
Had eye surgery with Dr. John Kung here. Doctors and nurses and the procedure were good. Bedside manners needs improvement at Sheepshead Bay Surgery Center. We were there for 5 hours for a procedure and after the surgery, Stephanie in the front desk lied to us and wanted us to wait longer for another patient so she can pair us up in a cab to avoid calling for another car. There was an issue with billing. I had to get Olga on a conference call with BCBS regarding a deductible. They were, of course, wrong. They wanted to charge me over a $1,000, but my responsibility was only $111. Dr. John Kung good. Facility customer service needs improvement. Better communication is needed too. There were older patients there who haven't eaten or drank all day, at least keep them updated on delays.
Winnie
Surgery itself was good but their car service is horrible. Had to wait over an hour because they're trying to group you w another patient going to the same borough, I guess to avoid the manhattan congestion fee. We had to return to manhattan and the patient that came down 45 mins after us had car service immediately.