Schweiger Dermatology Group - Flatiron
Review Analysis
“Known for acne treatment, dermatology, hormone therapy, laser therapy, botox. Praised for friendly staff, comfortable atmosphere, clean facility”
Services
Atmosphere & Ambience
Staff & Service
About
Schweiger Dermatology Group provides care from dermatology providers and dermatologists in Flatiron, NY, for concerns like acne, eczema, rosacea and routine skin checks. Our Flatiron dermatologists and dermatology providers work with patients on both everyday skin concerns and long-term skin health, taking the time to understand each patient's goals and concerns. The office also offers cosmetic dermatology treatments including Botox, dermal fillers and laser procedures, along with skin cancer screenings and treatment. Adults, teens and children visit the practice for straightforward dermatology care close to home.
What Patients Say on Google
Featured testimonials from Google reviews
Shaloma L
I discourage any black woman seeking compassionate care and customer service from coming to this location. Extremely rude and dismissive staff - to the point I was not able to be seen. Basic customer service means acknowledging the patient's concern (me arriving on time, being told I'd be able to be seen on time). Good customer service would mean apologizing for running very late and trying to accommodate both the patient need and doctor's need. Instead I was met with extremely nasty defensiveness, even when sharing that I didn't feel like I was being treated with care. When I requested to ask the doctor a question, I was told no numerous times. "I already know what she's going to say." Absolutely disgusting.
Jorden Mullings
I went to see Dr. Sumayah Jamal. First, she gave me some "Eczema Skin Routine" sheet that suggested I used Dr. Bronner's unscented soap. Anyone with any understanding of skin and that soap knows that it would only worsen eczema conditions. Furthermore, how do you now know the difference between "Unscented" and "Fragrance Free?" Furthermore, the tips on the sheet are basic everyday knowledge pertaining to eczema. I interacted with the MA mainly because Dr. Jamal was in and out the room in under three minutes and never returned. She looked at my skin, told me to keep a food journal?????? Then brought back the skin routine sheet which felt like an ad, and gave me a general prescription. The same one that I had before. Clearly I need something else if I'm back with similar issues. She didn't ask any specific questions to understand triggers, duration and severity of symptoms, history with symptoms, etc. in all honesty, I felt like I was inconveniencing her by being there to begin with. God forbid I go to a dermatologist for my skin concerns. Lastly, I ended up having to talk to her MA, and ask a series of questions to which she responded, "I'm not sure, I'm not the doctor." Which is a fair response, but begs the question, where is the doctor??? Dr. Jamal quickly left the room without even as much as a goodbye, no explanation on how to use the prescriptions, and no timetable for a follow-up. Granted, I wouldn't have gone anyway, but that's the bare minimum from and doctor, no? Lackluster service and extremely disappointed in how l was treated
