Refuge Spa
Quality Score
Six patient-experience factors scored from Refuge Spa's Google reviews on a 0–100 scale. Each factor measures what patients consistently mention about their experience.
Higher is better · 0–100 scale
trending_upStandout Strengths
Skill & Expertise (100)
Patients consistently describe clinicians as skilled, expert, and experienced.
Service Attitude (100)
Staff are repeatedly described as friendly, attentive, and accommodating.
trending_downAreas to Watch
Price Reasonableness (50)
Pricing is sometimes perceived as high relative to the experience delivered.
Trust & Integrity (59)
Reviewers trust the clinic to be honest, transparent, and ethical in its recommendations.
Review Analysis
“Known for facial, spa, massage, acne treatment. Praised for professional, comfortable atmosphere, clean facility”
Services
Atmosphere & Ambience
Staff & Service
What Patients Say on Google
Featured testimonials from Google reviews
Masha Chlenova
Hanna's facial was outstanding. She is incredibly attentive and knowledgeable, she took the time to understand my skin and offered an excellent and perfectly tailored treatment. I had some concerns about a potential allergic reaction to products, and Hanna addressed them effectively and with great care. On top of that she has state-of-the-art equipment in her studio. I will definitely go back soon!
Teresa Lii
I have had many many facials at many spas and boutiques all over the city and none have been as good as Hanna. Under her care my skin has radically improved, and she is constantly researching and testing new products so I know I'm always getting the best of the best. She's able to effectively address a variety of conditions including redness, dryness, inflammation, and outbreaks. Going in for an appointment is always a treat and I love being able to relax and knowing that my skin is going to look amazing at the end. She truly cares about her clients and goes out of her way to look after you. Could not recommend her any more highly!