Patient Care Associates
Surgical center

Patient Care Associates

starstarstarstarstar4.0(30+ reviews)
location_on500 Grand Ave, Englewood, NJ 07631
radar

Quality Score

Six patient-experience factors scored from Patient Care Associates's Google reviews on a 0–100 scale. Each factor measures what patients consistently mention about their experience.

5068100507750SkillCleanServiceEquipmentTrustPrice

Higher is better · 0–100 scale

neurologySkill & Expertise50
sanitizerCleanliness68
volunteer_activismService Attitude100
precision_manufacturingEquipment & Technology50
verified_userTrust & Integrity77
paymentsPrice Reasonableness50

trending_upStandout Strengths

Service Attitude (100)

Staff are repeatedly described as friendly, attentive, and accommodating.

Trust & Integrity (77)

Reviewers trust the clinic to be honest, transparent, and ethical in its recommendations.

trending_downAreas to Watch

Price Reasonableness (50)

Pricing is sometimes perceived as high relative to the experience delivered.

Equipment & Technology (50)

Little mention of advanced or modern equipment, suggesting a more basic setup.

analytics

Review Analysis

Known for general surgery. Praised for friendly staff, comfortable atmosphere, clean facility

spa

Services

general surgery20 reviews
deck

Atmosphere & Ambience

comfortable atmosphere3 mentions
clean facility2 mentions
diversity_3

Staff & Service

friendly staff10 mentions
patient care1 mention

What Patients Say on Google

Featured testimonials from Google reviews

Shelby Frenyea

Shelby Frenyea

Google Review
starstarstarstarstar

Everyone I dealt with was amazing! They knew i was nervous, I am a 30 year old having hip surgery. Something i wasn't expecting to deal with so young. Nurse (twin lol) Jennifer was by my side the whole time, she made me feel comfortable and made sure I understood everything that was going on. Every person I dealt with in the surgical unit was very sweet and caring. Definitely made a first surgical experience as smooth and relaxing as could be. Thank you ladies for all your help!!!

calendar_today2025-12-14T02:11:173 reviews0 photos
Melissa Brown

Melissa Brown

Google Review
starstarstarstarstar

Had a procedure today with doctor steve Aydin and of course he is amazing always. But would like to add that all the nurses in and out of the OR are so wonder and kind. They are the best I wish I could name them all but if I could give 20 stars I would for their care. They are all wonderful. Thank you Doctor Aydin and all the nurses. Sincerely, Melissa Brown

calendar_today2026-01-29T22:52:377 reviews0 photos

Rating Breakdown

5star
21
4star
2
3star
0
2star
2
1star
6
Dissatisfaction Risk19.4% · High

Review Keywords

shoulder surgery(2)epidural(2)smooth surgical experience(2)operating room staff(2)hip surgery(2)amazing staff(3)friendly staff(7)wonderful care(2)clear information(2)nurses(9)