OUIE INT'L Skin Care
Review Analysis
“Known for facial, fillers, eyelash, massage, spa. Praised for professional, clean facility, affordable”
Services
Atmosphere & Ambience
Staff & Service
Value
What Patients Say on Google
Featured testimonials from Google reviews
Charlene
On January 17, 2025, I made a prepayment of $2,000 to Ouie Skincare. No contract was signed, and I was not provided with a receipt. On the same day, I received a facial treatment and a neck line filler procedure. At the time, I intended to purchase a facial treatment package (I do not recall the exact amount), but due to dissatisfaction with the facial service, the staff converted my purchase into $1,800 of store credit that could be used toward other services. Approximately one month later, I noticed that the neck line filler had been over-injected. While the surface appeared normal, the area felt noticeably raised to the touch. I have attached a medical record from February showing that I consulted a licensed clinic regarding this issue. It is generally accepted that temporary swelling or raised texture is normal within the first week after injection. However, if the issue persists for one to two months, it is typically regarded as overfilling -- a technical error. Although the outcome did not cause significant visual disfigurement, I chose not to pursue liability for the mistake. I simply requested a refund of the remaining $1,800 credit and made the decision not to return for further services. However, the clinic has refused to acknowledge the overfilling as a technical issue and declined my refund request. They also implied that I was using this as an excuse to back out of services due to my friends being unable to accompany me to the clinic. This is absolutely ridiculous. This place is very close to my home and extremely convenient. If their technique and service were truly good, why would I stop going there just because I had a falling-out with a friend? Besides that friend is already leaving New York. This reasoning makes no sense at all. The staff sounds unreasonable and unprofessional. I also suspect the individual may not hold the proper license required to perform dermal filler procedures that involve breaking the skin. Definitely not recommend to go.
Janet Chan
I'm obsessed with my new silk lashes! They feel so natural and look amazing, even after a few weeks. Can't go back to the regular ones. I've been getting lash extensions for a long time. I love the way lashes look, but hate how heavy and brittle they get. Silk is much more expensive than other synthetic lashes because it's weightless, so I'm shocked that Ouie offers their silk for such a reasonable price. Ask for Yoly. She is very experienced and meticulous. I loved how she shaped my lashes exactly the way I wanted.