NYDG Integral Health & Wellness
Quality Score
Six patient-experience factors scored from NYDG Integral Health & Wellness's Google reviews on a 0–100 scale. Each factor measures what patients consistently mention about their experience.
Higher is better · 0–100 scale
trending_upStandout Strengths
Service Attitude (100)
Staff are repeatedly described as friendly, attentive, and accommodating.
Skill & Expertise (69)
Patients consistently describe clinicians as skilled, expert, and experienced.
trending_downAreas to Watch
Price Reasonableness (50)
Pricing is sometimes perceived as high relative to the experience delivered.
Trust & Integrity (50)
A few reviews question transparency or feel pressured into treatments.
Review Analysis
“Known for cryotherapy, spa, facial, yoga wellness. Praised for professional, patient care, friendly staff”
Services
Atmosphere & Ambience
Staff & Service
What Patients Say on Google
Featured testimonials from Google reviews
Esther Soledad
Absolutely love coming here! When I found out NYDG was expanding to the Wellness Center I became very excited and it has met all of my expectations so far! The Susanne Kaufmann Transformative Facial which is completely customized to your skin is a must try! I always come out looking radiant and feeling fabulous! Along with the cryotherapy sauna after some intense work outs I've had which is great for muscle recovery, can't seem to get enough of this place!
Robyn Coghlan
Used to be good. Now not so. Customer service, zero.When I call it is because it is at a time that suits me and I can talk and discuss my needs. Why should I be told my an automated message that I will be called back at a time that suits the business. Maybe i am unavailable at that time. I thought I was the customer. In addition, the billing department seems to have huge issues. I have received 2 emails telling me i owe money only to show the receptionist proof of payment from my bank account . I wonder whose fabulous idea it was to automate everything. I would have thought that a 5th avenue location would be a little more attentive than putting people on hold for 10 plus minutes. Quite disrespectful really