Muse Spa and Salon
Spa

Muse Spa and Salon

starstarstarstarstar4.2(Under 30 reviews)
location_on2368 Adam Clayton Powell Jr Blvd, New York, NY 10030
radar

Quality Score

Six patient-experience factors scored from Muse Spa and Salon's Google reviews on a 0–100 scale. Each factor measures what patients consistently mention about their experience.

859494504150SkillCleanServiceEquipmentTrustPrice

Higher is better · 0–100 scale

neurologySkill & Expertise85
sanitizerCleanliness94
volunteer_activismService Attitude94
precision_manufacturingEquipment & Technology50
verified_userTrust & Integrity41
paymentsPrice Reasonableness50

trending_upStandout Strengths

Cleanliness (94)

The facility is frequently praised for being clean, hygienic, and well-maintained.

Service Attitude (94)

Staff are repeatedly described as friendly, attentive, and accommodating.

trending_downAreas to Watch

Trust & Integrity (41)

A few reviews question transparency or feel pressured into treatments.

Price Reasonableness (50)

Pricing is sometimes perceived as high relative to the experience delivered.

analytics

Review Analysis

Known for eyelash, massage, eyebrow microblading, spa. Praised for professional, clean facility, comfortable atmosphere

spa

Services

eyelash4 reviews
massage1 review
eyebrow microblading1 review
spa1 review
deck

Atmosphere & Ambience

clean facility4 mentions
comfortable atmosphere2 mentions
diversity_3

Staff & Service

professional6 mentions
check_circlenatural results(1)

What Patients Say on Google

Featured testimonials from Google reviews

Simone Elias

Simone Elias

Google Review
starstarstarstarstar

Have been doing my lashes here with London for several years. Not only is London the consummate professional, she is extremely patient as she takes the time to get to know each of her clients' needs regarding their desired outcomes and lifestyle, making appropriate suggestions. She makes her clients comfortable through her cleanliness and communication. As someone with extremely sensitive skin and eyes, I was initially nervous, but after my first session I couldn't and still can't be without my lashes. I have not and will not go anywhere else!!!

calendar_today2021-04-15T20:19:104 reviews0 photos
Positive: Communication, Quality, Professionalism
dawn williams

dawn williams

Google Review
starstarstarstarstar

I am a new client of London's. I have been getting eyelash extensions for years and recently decided to stop because my lashes were damaged. A colleague of mine referred me to London. My colleagues lashes were so natural and full after three weeks! I scheduled an appointment with her and I must say my lashes were beautifully done with minimal tearing. She is truly a master of her craft. It's been several weeks and I am truly impressed with how long they have lasted. I am a client for life!

calendar_today2021-04-16T14:53:022 reviews0 photos

Rating Breakdown

5star
17
4star
0
3star
1
2star
1
1star
3
Dissatisfaction Risk13.6% · High