LM Medical NYC | Downtown
Quality Score
Six patient-experience factors scored from LM Medical NYC | Downtown's Google reviews on a 0–100 scale. Each factor measures what patients consistently mention about their experience.
Higher is better · 0–100 scale
trending_upStandout Strengths
Service Attitude (100)
Staff are repeatedly described as friendly, attentive, and accommodating.
Trust & Integrity (85)
Reviewers trust the clinic to be honest, transparent, and ethical in its recommendations.
trending_downAreas to Watch
Price Reasonableness (41)
Pricing is sometimes perceived as high relative to the experience delivered.
Equipment & Technology (59)
Patients note access to modern devices and up-to-date treatment technology.
Review Analysis
“Known for dermatology, acne treatment, general surgery. Praised for professional, clean facility”
Services
Atmosphere & Ambience
Staff & Service
About
Dr. Lesley Rabach, a double board-certified facial plastic surgeon, and Dr. Morgan Rabach, a board-certified dermatologist, joined forces to create LM Medical in New York City. A place that makes people feel like themselves but better, be it through surgical or non-invasive aesthetic services and skin care treatments. Offering the highest quality comprehensive medical, surgical, and cosmetic care in the industry, our full-spectrum approach ranges from minimal intervention skin care to the advanced procedural techniques. By combining expertise in these two areas, we provide a customized approach for patients in a state-of-the-art office, making our patients feel right at home. For a consultation, contact our office online or call today!
What Patients Say on Google
Featured testimonials from Google reviews
JN B
Mixed feeling about this visit. The office staff were lovely, the practice was clean & modern. The doctor I saw was very polite and friendly. HOWEVER, I just felt the whole practice is geared to selling. Firstly it wasn't the doc I had booked, i never like bait & switch. Then i felt there really wasn't a detailed skin examination it was incredibly brisk. Most of my questions were responded to with a sale suggestion of another service or product i could buy at their office. While i actually appreciate other services to purchase at some point I would have liked to have met with the Dr i booked and one that really scrutinized my skin/hair more or offered more solutions that my insurance would cover first and foremost. I won't return it wasn't for me, but great if you want to purchase 'extras'.
Carolina M
I was excited for my appointment after reading great reviews about Dr. Morgan Rabach, but I wasn't seen by her despite booking with her on Zocdoc. No one informed me of the change. The provider I saw was polite but only took photos of my skin and recommended I replace nearly all my products with their in-house brand, except my sunscreen. The products were expensive, and no other brands were suggested. I was told to start using Vitamin C daily (I had never used it before) and restart Tretinoin, which I had stopped for the summer. This quickly damaged my skin barrier and caused irritation. I now believe I should've been told to introduce the Vitamin C slowly. I also reached out afterward for other brand recommendations and never got a reply. Overall, the visit felt rushed and focused on selling their products rather than giving thoughtful, personalized care. I wouldn't return.