Hartford HealthCare Medical Group at St. Vincent's Medical Center - Bridgeport
Quality Score
Six patient-experience factors scored from Hartford HealthCare Medical Group at St. Vincent's Medical Center - Bridgeport's Google reviews on a 0–100 scale. Each factor measures what patients consistently mention about their experience.
Higher is better · 0–100 scale
trending_upStandout Strengths
Skill & Expertise (85)
Patients consistently describe clinicians as skilled, expert, and experienced.
Service Attitude (59)
Staff are repeatedly described as friendly, attentive, and accommodating.
trending_downAreas to Watch
Price Reasonableness (50)
Pricing is sometimes perceived as high relative to the experience delivered.
Equipment & Technology (50)
Little mention of advanced or modern equipment, suggesting a more basic setup.
Review Analysis
“Known for spa. Praised for professional, comfortable atmosphere, clean facility”
Services
Atmosphere & Ambience
Staff & Service
About
Multiple Specialties
What Patients Say on Google
Featured testimonials from Google reviews
K
I called the office to schedule a same day follow up after leaving the ED in the morning, and I explained that clearly over the phone. The appointment was scheduled without any mention of issues. However, when I arrived, I was told that insurance would not cover it. I explained that I also work in healthcare and know that same day ED follow ups are typically handled without issue, but the front desk staff was dismissive. One staff member even asked me where I work, which was irrelevant and told me the doctor does not see same day follow ups. This information should have been provided when the appointment was booked, rather than after I had already arrived. The front desk staff member was unprofessional, rude, and lacked basic courtesy. As I was leaving, I overheard her speaking negatively about me, which was extremely unprofessional and degrading. Patients come to a doctor's office for help, not to be treated with disrespect. I hope the office can address these issues so other patients do not have the same experience.
Allyson Parker
I wouldn't recommend this place. Some of the staff that are there, don't know what they're doing. They're just hiring people to work there.