Danbury Surgical Center
Review Analysis
“Known for general surgery, laser therapy. Praised for friendly staff, comfortable atmosphere, professional”
Services
Atmosphere & Ambience
Staff & Service
What Patients Say on Google
Featured testimonials from Google reviews
Virginia Merati
Not a great experience. Our daughter had ear tubes put in at Danbury Surgical Center, our ENT's preferred location. My biggest issue with this center is their incessant billing calls and text messages the week before the procedure. I received no less than 10 calls and text messages, some of which were asking us to prepay for services (our insurance policy does not permit this). Every time, I answered the phone - even if I was in an important work meeting - because I had no way of knowing if the call was a legitimate call to prepare us for our daughter's upcoming procedure, and every time except for once it ended up being someone informing us of our upcoming bill. The center itself is fine, staff was nice, and they got us out of there VERY quickly, likely because it's a surgery factory and they run a tight ship to maximize collecting the cash that they are so fixated on. I would not recommend as I felt like they were significantly more concerned with obtaining payment than they were about my daughter's care and our experience.
natalia z
My 4 year old daughter had a procedure there and everything went very well, smooth and easy. The staff were all wonderful including the receptionist, house keeping, nurses and doctors. I was surprised how great they all were with my daughter. The nurses and doctors made my daughter feel very safe and very comfortable. They all went above and beyond!!! At first, I was very nervous from all the bad review, but as a health care professional myself, I know that some people complain over the most smallest things and perceive things differently. From this experience, I highly recommend this facility.