Advanced Specialty Care Dermatology & Skincare
Review Analysis
“Known for dermatology. Praised for professional, patient care”
Services
Staff & Service
About
Dermatology Specialists at Advanced Specialty Care in Danbury, CT provide pediatric and adult Dermatology & Skincare services. To schedule an appointment with a Dermatologist, contact our Fairfield County office at (203) 830-4700
What Patients Say on Google
Featured testimonials from Google reviews
Shelly Bolls
I've had an undiagnosed painful skin condition for over 5 years. Ive been to many dermatologist and various other doctors. On my first visit here, Dr.Kim O. actually listened to how I was describing my symptoms and prescribed me something that is actually giving me relief! She not only cared enough to listen when all the previous doctors didnt, she had the knowledge to know where to start! I do happy I found this place! In addition its a really nice office, the staff is friendly and plenty of parking! My experience has been nothing short of five stars so far!! Greatful Ive found them!
M.N. Shaikh
My outrage and disappointment with the unacceptable treatment I received from your staff today. I attempted to schedule an appointment for my son, a Husky patient, and encountered: 1. Initial refusal due to being a "new Husky patient." 2. Transfer to billing, citing a $10 balance. 3. Clearance of the balance, only to be transferred back. 4. Subsequent refusal, citing inability to see "new patients." Then, I spoke with Manager LUZY (if not mistaken) who: 1. Denied appointment despite my offer to pay out-of-pocket. 2. Displayed a condescending attitude, implying having Husky insurance was problematic. I feel discriminated against based on my insurance provider. Your staff's behavior was insensitive, unprofessional, and alarming. I request: 1. Immediate attention to this matter. 2. Staff training on insurance acceptance and patient respect. 3. Assurance that your facility does not discriminate based on insurance. I will seek alternative healthcare. Update on 10/15/2024 7:00 PM (response based on your message today since i cannot reply on your message below) As no one from your CFO/COO's office reached out, we've scheduled an appointment with another professional. Unfortunately, the lack of response speaks volumes about your office's priorities.